Xidax Reviews

Xidax.com is renowned for its custom PCs and gaming computers, with popular products including the X-2 RTX 4060 V3 and the X-6 RTX 4070Ti SUPER V2. The company offers ready-to-ship PCs and the option for customers to customize their own. They are also known for their lifetime parts and labor warranty on select custom desktop computers, which is a testament to the quality and reliability of their products. Xidax's expertise lies in creating powerful PCs for gaming, streaming, and demanding workloads like video and CG rendering. Their commitment to industry-leading customer service and building PCs for a diverse clientele, including NASA and Dreamworks, highlights their position in the market. Additionally, they provide overclocking services to ensure optimal performance for their high-quality desktops and laptops.

Xidax.com's return policy includes a Lifetime Service Policy on all new laptop and desktop computers, guaranteeing that customers will not pay for labor or service charges related to any covered computer system during the lifetime of that system. This policy is exclusive to the original purchaser and original equipment or subsequent upgrades installed by Xidax. Additionally, select new custom desktop computer systems may include a Lifetime Limited Hardware Warranty, which covers the original "Core Computer" as specified in the product description or invoice. Monitors, peripherals, or external components are not part of the Core Computer and are covered by Xidax for 1 year only. For shipping, within the continental United States, customers will pay for shipping back to Xidax for any components or products sent for service after the initial 30-day period, while Xidax will pay for return shipping back to the customer for up to one year after purchase. If a defect is found after the 45-day period, the customer is responsible for shipment to and from Xidax.

Popular products on Xidax.com include a variety of gaming desktops and laptops tailored for high performance. The X-2 RTX 4060 V3 and the X-6 RTX 4070Ti SUPER V2 are among the ready-to-ship PCs that are highly sought after. For those looking for exclusivity, the 1 OF 1 MONOLITH X-10 LIMITED EDITION stands out as a premium offering. Additionally, the X-6 RTX 4070 SUPER DARK is featured in the spring sale, attracting customers with its competitive pricing. These products are designed to cater to the needs of gamers, streamers, and professionals who require powerful computing solutions.

To place an order on Xidax.com, customers can select from ready-to-ship PCs or customize their own system. Once the desired product is chosen, they can proceed to checkout and opt for payment through credit cards or financing options like Affirm for monthly payments. After the order is placed, Xidax will provide updates at three key stages: when the payment is accepted, when they begin building the system, and when the order ships. Customers can track their order by creating an account with the email address used for the purchase and logging in to the My Account panel. For any changes after submission, contacting Xidax customer service is necessary.

To contact Xidax customer support, you can reach out to them via phone at 877-943-2972. They are available Monday through Friday from 7 AM to 8 PM (MST), and on Saturdays and Sundays from 9 AM to 5 PM (MST). For support inquiries, you can email support@xidax.com, and for marketing-related questions, use marketing@xidax.com. Please note that support hours differ, being available Monday through Friday from 9 AM to 5 PM (MST), and closed on weekends.